Web site logical path: [www.psy.gla.ac.uk] [~steve] [errs] [this page]
See also my discussion outline
| Errors and social level: the errors | ||||
|---|---|---|---|---|
| Slip | Lapse | Rule-based | Knowledge-based | |
| Individual | slip | lapse | rule-based mistake | knowledge-based mistake |
| Group | Abermule rly crash | . | . | Group-think errors in the military |
| Organisation | Team error | Goals for which there is no dept. | Management error: wrong bureaucratic rule gets control | Policy error: bad plans |
| Society | One organisation fails to perform | Forgotten problems (caught by charity?) | Social work teams e.g.police, GP, social worker | Policy errors |
| Errors and social level: the norms | ||||
|---|---|---|---|---|
| Slip | Lapse | Rule-based | Knowledge-based | |
| Individual | Specific intention to act | Specific intention to act | Correct rule selection and application | Consistency with everything the person knows |
| Group | 5 | 6 | 7 | 8 |
| Organisation | Group/team goals | 10 | Organisational goals | Knowledge of org. aims, needs (implicit requirements) |
| Society | 13 | 14 | 15 | 16 |
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